TERMS AND CONDITIONS OF SERVICE – KROW MUSIC DISTRIBUTION

1. Introduction and Parties to the Agreement This Agreement is a public document that governs the relationship between Krow Music Group, LLC, operating as Krow Music Distribution, a company registered in the State of Delaware, USA ("We", "Us", "Our", "Krow Music", or "Service Provider") and ("You", "the Artist", or "Interested Party") regarding any musical works or sound recordings ("Works") that you submit to us for inclusion in any of the services ("Service") defined on krowmusic.net, whether agreed upon in writing or verbally.

2. Grant of Rights 2.1 In consideration of the services provided by us and the corresponding payments due to you under this Agreement, you grant to us and our licensees for the term of this Agreement:

A) A worldwide, non-exclusive license to use, reproduce, distribute, display, publicly perform, release, transmit, and make available by all means (whether now known or developed in the future) the Works for distribution through the Service and for promotional purposes. This includes the right to use and display on the Service any trademark, stage name, logo, cover art, and the likeness of you and the band/artist whose performances are incorporated into the Works.

B) In the event that you subscribe to our neighboring rights management services (such as SoundExchange or equivalent international organizations), you additionally grant us the exclusive right to administer and collect digital public performance royalties, dubbing, and communication in new media worldwide.

C) The right to synchronize the Works in timed relation with moving images (for example, incorporating the Work into video games, advertisements, films, or television programs) ("Synchronization Rights"), subject to your prior approval or subscription options on our platform.

3. Warranty of Ownership You grant us (on your behalf) all necessary consents under the United States Copyright Act (Title 17 of the U.S. Code) and any applicable international treaties to enable us to make the fullest use of the Works in accordance with this Agreement. The Artist shall retain ownership and copyright of their Works at all times.

4. Pricing, Services, Platform Access, and Alternative Agreements The prices for the Services (including memberships/subscriptions) will be stated on krowmusic.net. We reserve the right to renegotiate fees if additional non-standard services are requested. Any extra service must be agreed upon in writing and paid for prior to its commencement.
4.1. Legacy User Access (Before 2025): For users who created their accounts prior to the year 2025, account management and access will be carried out exclusively through the Backstage platform, subject to these same terms and conditions.
4.2. Service Availability: We will use our "best efforts" to keep your account active and your music online as long as you interact with the platform, keep your account operational, and make royalty withdrawals; however, we do not guarantee that your Works will remain on digital platforms if you do not maintain an active and paid membership/subscription. In the event that a digital retailer (e.g., Spotify, Apple Music) fails in its processes, we will act to resolve it, but we are not responsible for the failures of such third parties.
4.3. Special Services for Artists and Record Labels: In the event that Krow Music offers you or your record label additional, customized marketing services or premium distribution deals (Artist/Label Services), the applicable royalty percentages, fees, specific services, and payment structures will be drafted and stipulated in an alternative and private contract between the parties. The execution of such alternative contract does not exempt you from the responsibilities, platform usage rules, anti-fraud policy, and general obligations established in this public Agreement, which shall remain binding in all matters not expressly modified by the alternative contract.

5. Payments, Royalties, and Anti-Fraud Policy Payments will only be issued if accumulated outstanding earnings exceed $50.00 USD. This threshold will be maintained until it is reached. Payment will only be made on money collected from retailers/licensees and once effectively received by Krow Music. Transaction fees may be deducted from your payout.

Taxes: As a U.S. entity, Krow Music may require you to complete applicable tax forms (e.g., W-9 for U.S. residents or W-8BEN for foreign individuals) before any payment is issued.

Fraud: You agree that your account and earnings may be frozen at our absolute discretion if we reasonably suspect that the submitted material is illegal, infringes on copyrights, or engages in "Artificial Streaming" / play fraud, violating the policies of digital platforms (Spotify, Apple, etc.). If fraud is confirmed, any illicitly generated royalties and service fees paid to Us will be forfeited.

6. Artist Warranties You warrant and represent that: the Works are original to you and have not been copied from any third party; they do not infringe any copyright, trademark, or other intellectual property rights; they do not contain defamatory material; and they do not contain software viruses. You warrant that you have full authority to enter into this Agreement and that you have obtained the appropriate mechanical licenses to distribute any "cover" versions of third-party works in the territories that require it.

7. Indemnification You agree to indemnify, defend, and hold harmless Krow Music, covering all expenses (including reasonable attorneys' fees) against any claim, damage, loss, or demand from third parties resulting from your breach of the warranties in Clause 6 (for example, lawsuits for plagiarism or copyright infringement). Such expenses may be deducted from your royalty balance.

8. Termination, Subscriptions, and Expired Memberships
A) Voluntary Termination: You may terminate this Agreement with thirty (30) days' written notice (including email), provided you have no outstanding debts with us. You must cancel any active membership. Upon termination, we will instruct the platforms (within 30 days) to remove your Works. We are not responsible if a third party delays such removal.
B) Expired or Unpaid Memberships: In the event that you stop paying your membership or subscription, Krow Music will keep your Works online for a grace period. During this period in which the membership is unpaid, Krow Music will automatically retain a 20% (twenty percent) commission on the net income of the generated royalties. This 20% retention will remain in effect until you regularize your membership payment or until the account is permanently closed and the Works are removed.
C) Krow Music may terminate this Agreement with written notice if you continuously breach our terms. Refunds will only be granted if it is proven that Krow Music is in direct and material breach of this Agreement.
D) We reserve the right to terminate the Agreement immediately, without refund, if you engage in fraudulent or illegal activities, or display threatening or unprofessional behavior toward our staff.

9. Submission of Materials The Artist must submit all files (audio, metadata, artwork) in the agreed format and on time. We will not initiate distribution until all required material is received. Krow Music is not responsible if a third-party platform decides not to publish your content, removes it from sale, or rejects your format.

10. Support and Communication The Artist must consult our help materials (FAQs, website tutorials) before contacting technical support. Abuse of the support system or inappropriate language may result in the termination of this Agreement.

11. Confidentiality Both parties shall maintain the confidentiality of private commercial information disclosed under this Agreement for up to two (2) years after its termination.

12. Payment Details It is your strict responsibility to provide correct payment methods and information (e.g., bank account, PayPal). If the details provided are incorrect and funds are lost in transit, Krow Music is exempt from any liability or obligation to replace such funds.

13. Privacy The processing of your personal data is governed by our Privacy Policy, available at krowmusic.net/privacy (or the corresponding URL on our site).

14. Registration of Neighboring Rights If you instruct us to register your works for the collection of public performance royalties (e.g., SoundExchange), you authorize us to act as the administrator of your rights solely for administrative purposes. This does not transfer ownership of your copyright. this include an extra an personalized contract

15. Fair Use (Unlimited Packages) If an "Unlimited" distribution package is offered, it is subject to a "Fair Use Policy." It is intended for individual artists rather than record labels attempting to upload music from multiple artists under a single account. We reserve the right to limit uploads if a pattern of abuse is detected.

16. Force Majeure Neither party shall be liable for any delay or failure to perform its obligations under this Agreement if the delay or failure is caused by force majeure events (natural disasters, wars, strikes, massive internet outages). If the event prevents performance for more than three (3) months, the Agreement may be terminated.

17. Entire Agreement and Severability This document constitutes the entire agreement between the parties. If any clause of this Agreement is held to be invalid or unenforceable by a court, the remaining clauses shall continue in full force and effect.

18. Governing Law and Jurisdiction (Delaware) This Agreement shall be construed and governed in all respects in accordance with the laws of the State of Delaware, United States of America. The parties irrevocably submit to the exclusive jurisdiction of the state and federal courts located in Delaware. In the event of a dispute, the parties agree to attempt to resolve it through good-faith mediation before initiating litigation.

19. Term and Renewal The initial term of this Agreement shall be one (1) year from the date of acceptance. It shall automatically renew for successive periods of one year unless either party gives written notice of non-renewal at least 30 days prior to the next anniversary.

20. No Third-Party Beneficiaries The Parties agree that this contract is exclusively between Krow Music and the Artist. No third party shall acquire any rights to enforce this contract.

21. Acceptance of Terms By creating an account, interacting with the platform, withdrawing royalties, uploading Works, or paying for our Services on krowmusic.net, the Artist declares that they have read, understood, and fully accepted these Terms and Conditions.